Contact Us
Get in touch with our dedicated customer support team. We're here to help you 24 hours a day, 7 days a week.
Customer Support
Our experienced customer support team is available around the clock to assist you with any questions, concerns, or technical issues you may encounter. Whether you need help with your account, have questions about games, or require assistance with payments, we're here to provide prompt and professional support.
We pride ourselves on delivering exceptional customer service and ensuring that every player has a positive experience on our platform. Our multilingual support team is trained to handle all types of inquiries with expertise and care.
Live Chat
Get instant help with our live chat feature. Available 24/7 for immediate assistance with any questions or concerns.
Email Support
Send us a detailed message and we'll respond within 24 hours. Perfect for complex inquiries or account-related matters.
Phone Support
Speak directly with our support team for urgent matters. Available during business hours for UK residents.
Primary Contact
Contact Information
General Inquiries
Email: info@Onlinegamingguideuk.com
Response Time: Within 24 hours
Languages: English
Technical Support
Email: tech@Onlinegamingguideuk.com
Response Time: Within 12 hours
Availability: 24/7
VIP Support
Email: vip@Onlinegamingguideuk.com
Response Time: Within 2 hours
Availability: Priority support
Complaints
Email: complaints@Onlinegamingguideuk.com
Response Time: Within 48 hours
Escalation: Available
Responsible Gaming Support
If you need assistance with responsible gaming tools, self-exclusion, or have concerns about gambling habits, our specialized team is here to help. We work closely with leading organizations to provide comprehensive support and resources.
BeGambleAware
Website: www.begambleaware.org
Helpline: 0808 8020 133
Service: Free support and advice
GamCare
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Service: Counselling and support
GamStop
Website: www.gamstop.co.uk
Service: Self-exclusion service
Coverage: All UK operators
Business Hours
While our live chat and technical support are available 24/7, our business offices operate during standard UK business hours. For regulatory inquiries, licensing questions, or business partnerships, please contact us during these times for the fastest response.
Customer Support
Availability: 24 hours, 7 days a week
Live Chat: Always available
Email: Monitored continuously
Business Office
Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Weekends: Limited availability
Holidays: Reduced hours